Privacy Policy

Christopher Creamer ("Thraxx Trades," "we," "us," or "our") operates the website thraxxtrades.com ("Website"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website or use our services.

We collect the following categories of information:

• Information you provide directly: name, email address, phone number, and the responses you submit through our application form, booking form, or when you contact us.
• Payment information: processed by Whop. We do not store or have access to your full payment card details.
• Information collected automatically: IP address, browser type, device type, referring URL, pages viewed, and video engagement data collected through our video host.
• Program information: progress, attendance, and submissions made within the program environment.

We use your information to: deliver and administer the Thraxx Mentorship Program; process payments; respond to applications and schedule discovery calls; send transactional messages (confirmations, reminders, account notifications); send marketing communications you have consented to receive; improve our Website, content, and services; and comply with our legal obligations.

Our Website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors interact with our pages. You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the Website.

We use the following third-party services, each of which may process your personal information on our behalf in accordance with their own privacy policies:

• Whop — payments and program content delivery
• Wistia — video hosting and video engagement analytics
• Typeform — application form submissions
• Calendly — discovery call scheduling
• Close — CRM, email, and SMS communications
• Twilio — underlying SMS infrastructure for Close
• Discord / WhatsApp — community and communication channels
• Notion — student portal

We do not sell, rent, or trade your personal information. We share your information only with the third-party processors listed above for the purpose of delivering our services, or where required by law, legal process, or to protect our rights.

When you provide your phone number through our website, application forms, or other intake methods, you consent to receive SMS text messages from Thraxx Trades, including:

• Transactional messages (call confirmations, reminders, scheduling updates, account notifications)
• Marketing messages (program updates, offer announcements, content drops)
• Conversational messages from our team (sales, support, onboarding)

Message frequency varies based on your engagement and stage in our program. Standard message and data rates from your mobile carrier may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Opting out of SMS will not affect your access to our services or other communications (email, etc.).

We use Close (close.com) as our SMS service provider. Your phone number and message history are stored within Close and Twilio (Close's underlying SMS infrastructure provider) in accordance with their respective privacy policies. We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All SMS opt-in data and consent is held exclusively by Thraxx Trades and is not shared with any third parties for marketing.

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to access, correct, delete, or request a copy of the personal information we hold about you, and to withdraw consent to marketing communications at any time. To exercise any of these rights, contact us at info@thraxxtrades.com.

Our Website and services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If we learn that we have collected such information, we will delete it.

Our services are operated from the United States. If you access our Website or services from outside the United States, you consent to the transfer and processing of your information in the United States.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

For questions regarding this Privacy Policy, contact us at:

Christopher Creamer
Thraxx Trades
Email: info@thraxxtrades.com
Website: thraxxtrades.com